Project Manager and Business Analyst
Kendall is an accomplished project manager with over 20 years of business analysis experience with proven skills in driving performance. Her track record includes projects large and small where she worked hand in hand with executives, programmers, operational users, and even house movers.
With her background in analytics, she brings life to data to tell a business story. Kendall worked with a team responsible for over $1.5 billion in annual sales. For more than ten years, she was the sole analyst for the team’s budgeting, forecasting, marketing initiatives, product placement and mix, and many other performance and critical decision factors. Kendall also created monthly presentations to communicate her findings to executives including the President and CEO of the company.
In her retail role and later as a consultant, Kendall led many software development projects. She brings added value in cross-functional team leadership, acting as a liaison between operations, external vendors, finance, and IT organizations utilizing traditional and agile methodologies. Kendall especially enjoys the role of Scrum Master as well as planning and performing User Acceptance Testing.
Kendall loves taking on a new challenge. A few of her favorite projects where she was able to dig into a new area included managing the move of a one-hundred-year-old house for Knox Heritage, saving it from demolition due to a parking garage expansion, coordinating Discovery’s Impact Day with Rebuilding Together Knoxville, completing multiple projects at the Vonore Boys & Girls Club, and planning and executing events like Pilot’s Employee appreciation events for 600+ team members and their families.
- Project Management
- Cross-Functional Collaboration
- Data Analytics & Insights
- Agile & Scrum Methodologies
- User Acceptance Testing
- Executive Presentations
- Milestone & Deadline Adherence
- Continuous Process Improvement
- Budgeting & Forecasting
- Coaching / Training / Mentoring
- Project Management Professional (PMP), Project Management Institute
- Lean Six Sigma Green Belt, Six Sigma Global Institute
- Bachelor of Accounting, University of Tennessee, Knoxville